Booking and Cancellation Policies
Last updated: October 26, 2026
This page lists the booking and cancellation terms for workshops and corporate or bulk projects. A request or quote inquiry alone does not reserve a date.
Workshops
Full payment is required to reserve a workshop date. The final participant count is due 72 hours before the workshop start time. Please contact us at hello@neatlywrappedco.com to confirm it. The total cannot be reduced after the deadline.
To cancel or reschedule, email hello@neatlywrappedco.com at least 72 hours before the workshop start time. The time we receive your email is the time of your request.
Cancellation requested at least 72 hours before: refund of the amount paid, minus the payment processing fee charged on your payment.
Cancellation requested less than 72 hours before: nonrefundable.
Reschedule requested at least 72 hours before: your payment may be transferred once to another available date.
Reschedule requested less than 72 hours before: treated as a late cancellation and nonrefundable.
If Neatly Wrapped Co. cannot provide the workshop, you may choose a full refund or transfer your payment to another available date.
Corporate and bulk projects
Full payment secures the booking. The quoted total includes a $35 booking fee. It is part of the quoted total, not an extra charge.
7 or more days before service: refund of the amount paid, minus the included $35 booking fee.
72 hours to less than 7 days before service: refund of 50% of the amount paid.
Less than 72 hours before service: nonrefundable.
If we purchase paper or other materials for your project, they are listed separately in your quote, along with their terms. The refund amounts above apply to the service portion only.
Rescheduling depends on availability.
For cancellation questions about other services, contact us before you confirm your booking.
Questions? Contact hello@neatlywrappedco.com.